How do I request a return?
Please submit all return requests to [email protected]. It is important that you use the subject: “Return Request – Order# XXXXX” and in the email body include which item(s) of your order you are returning or whether you are returning the entire order.
Once the request is received and approved, the support staff will send you a reply with a printable label to use, so you can send your items back to the nearest fulfillment center, for fastest approval and refund.
What is Gearrific’s return policy?
Returns are available on nearly everything sold on Gearrific. You have 30 days from delivery to make a return. We reserve the right to refuse a return if an item is not returned in its original condition, including all packaging and tags, but we understand that things happen. Certain items are non-returnable and will be specifically noted if so.
How much will I be refunded when I return an item?
The amount you’ll be refunded is the amount you paid for the item, including taxes. It may take up to 14 business days after we receive your returned items to process your refund.